Shipping Policy

Valid for: PrimeLoop24

Owner: 3D Home doo


1. Availability of delivery

Delivery is made in Montenegro, Serbia, Kosovo and Albania, in accordance with product availability and seller's rules.


2. Delivery time

Delivery time depends on:


customer location,


product availability,


of the selected delivery method.


Average delivery time: 1-7 working days.


3. Delivery price

The shipping price is displayed at the time of purchase and varies depending on:


weight,


dimension,


distance.


Some sellers offer free shipping.


4. Shipment tracking

Customers can track their shipment through the PrimeLoop24 app.


5. Delivery failed

If delivery fails due to incorrect address or unavailability of customer:


the shipment is returned to the seller,


may be re-sent at additional cost.


6. Damages in transport

The customer is obliged to immediately report the damage:


through the application, or


by email to info@primeloop24.shop


The seller is obliged to provide a replacement or refund according to the law.